Once you place your order, your credit card will be authorized; however, it will not be charged until your order has been shipped.

Unfortunately, we do not currently offer online exchanges. Please contact your AtelierDirect stylist who can assist with setting up a return and placing a new order for you.

To cancel an order, please get in touch with your AtelierDirect stylist as soon as possible.

Your satisfaction is extremely important to us. If your package has been lost or damaged, please contact your AtelierDirect stylist. If your order amount is $3,000 or greater, we do require a signature for final delivery.

We will honor a one-time price adjustment on full-price merchandise ordered within ten days of a price reduction. Items purchased on sale are eligible for a one-time price adjustment in the form of store credit if marked down to final sale within ten days of purchase. Please contact your AtelierDirect stylist for assistance.

Styles that are marked as final sale are not eligible for return or exchange.

Unfortunately, the default or featured color while searching is not always the select color that is on sale. To see which colors are on sale, please be sure to visit the product page for more information.

Items sold by lafayette148ny.com and shipped to destinations in the states of Alabama, Arizona, Arkansas, California, Connecticut, Colorado, District of Columbia, Florida, Virginia, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Nebraska, Nevada, New Mexico, New York, North Carolina, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Vermont, Washington, and Wyoming are subject to state sales tax. Accessories and fur are subject to sales tax in New Jersey, Minnesota and Pennsylvania.

Lafayette 148 New York accepts the following forms of payment for your online purchase:

• 1. Visa
• 2. Mastercard
• 3. American Express
• 4. Discover
• 5. JCB
• 6. Paypal
• 7. ApplePay

When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Bolt is our checkout partner that helps us offer a faster, more secure shopping experience. Once you create a Bolt account, you’ll unlock access to One-Click Checkout and easier login.

While adding your shipping and billing info, you’ll see a checked box that indicates your information’s been saved. Bolt will send a verification code to your phone or email to verify your info. The next time you check out, you won’t need a password or to fill out any fields, allowing you to finish the purchase in seconds.

With Bolt, we’re pleased to offer:

• Fast & secure One-Click Checkout
• A simpler login experience through text verification. You do not need to remember a separate passwords.
• Encrypted account protection so you can shop with peace of mind
• One account used across all Bolt checkout partners

When you’re ready to check out, simply enter the verification code sent to your phone or email. This code allows us to offer a secure, One-Click Checkout experience and replaces your account password.

Yes, guest checkout is always available. You do not need an account to check out, simply click “continue as guest” during checkout.

Our clients’ trust and safety are extremely important to us. By creating an account, Bolt ensures that shoppers’ personal details are secure. Learn more about how Bolt provides shopping with peace of mind.

Visit bolt.com/shopper to learn more.

In the upper right-hand corner of our homepage, you will see ‘Sign In’. Clicking on this will cause a screen to drop down. On the right side of this drop-down there is a ‘Register’ button. Click there and proceed to fill out the required information to create your new account.

Please make sure that you are signed into your account to change your email or password. Once you are signed in, you will see your name on the right-hand side. When you hover over your name, a small drop-down menu will appear where you can click ‘Account Summary.’ Then, to change your email address, click on ‘Edit’ underneath contact information. There you will also see an option to change your password.

When you initially try to sign in, you will see a link that says, ‘Forgot Your Password’. Follow this link to reset your password.

Click here to view our Privacy Policy.

Store credits are valid for one year from the date they are issued. Please contact your AtelierDirect stylist for assistance.

During the checkout process you will see a place to add a promotional code beneath the payment method.

Once you have added a gift card or promotional code to your payment method, the applied amount will be deducted from the total.